Aktualizacja: kwi 2
Some thought after one of the discussions I had this week.
If you will review your metrics/KPIs/PIs/other that you are tracking at work. And for each of it ask 3 questions:
1. How many times within the last 3/6/12 months the metric and data it shows impact any of the decisions you made (you or anybody in the organization)?
2. How many times within the last 3/6/12 months the metric and data it shows triggered any action you did?
3. What is the risk if you would stop measuring this metric? What will be the impact on the business? What can happen? Or what could stop happening?
If you will add to this that to keep every metric we need time. Time to calculate it, to present it, to review it. And time is cost. So every metric costs your organization some amount of money per year.
How many metrics you can stop doing then?